Ali, Z. (2015). The critical success factors of e-CRM implementation to small and medium enterprises.
シカゴスタイル引用形Ali, Zaman. The Critical Success Factors of E-CRM Implementation to Small and Medium Enterprises. 2015.
MLA引用形式Ali, Zaman. The Critical Success Factors of E-CRM Implementation to Small and Medium Enterprises. 2015.
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