Ali, Z. (2015). The critical success factors of e-CRM implementation to small and medium enterprises.
استشهاد بنمط شيكاغوAli, Zaman. The Critical Success Factors of E-CRM Implementation to Small and Medium Enterprises. 2015.
MLA استشهادAli, Zaman. The Critical Success Factors of E-CRM Implementation to Small and Medium Enterprises. 2015.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.