The influence of product quality and service quality on brand leadership: Empirical evidence from Malaysia
This study examined the effect of product quality and service quality on brand leadership.Automobile industry was selected to conduct this study due to its importance in driving the economy status of Malaysia.A survey questionnaire was administered personally to car users in North region of Malay...
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主要な著者: | , |
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フォーマット: | Conference or Workshop Item |
言語: | English |
出版事項: |
2013
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主題: | |
オンライン・アクセス: | http://repo.uum.edu.my/16342/1/3.pdf http://repo.uum.edu.my/16342/ |
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