Kesan langsung prinsip transformasi perkhidmatan ke atas kualiti perkhidmatan di sektor awam
The purpose of this study is to investigate the relationship between service transformational principle (creativity and innovation, decision-making, value of money and intergrity) and the service quality of the Ministry of Health Malaysia (MOH).A total of 700 questionnaires were distributed, only 33...
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主要な著者: | , , |
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フォーマット: | Conference or Workshop Item |
言語: | English |
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2013
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オンライン・アクセス: | http://repo.uum.edu.my/16341/1/2.pdf http://repo.uum.edu.my/16341/ |
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