HRM practices, leadership styles and customer satisfaction: mediating role of employee performance
The primary purpose of this study is to investigate the effect of human resource management practices and leadership styles on customer satisfaction in the Palestinian insurance sector through the mediating role of employee performance. Empirical evidence to support the importance of customer satisf...
保存先:
| 第一著者: | |
|---|---|
| フォーマット: | 学位論文 |
| 言語: | English English |
| 出版事項: |
2017
|
| 主題: | |
| オンライン･アクセス: | https://etd.uum.edu.my/7212/1/s95991_01.pdf https://etd.uum.edu.my/7212/2/s95991_02.pdf https://etd.uum.edu.my/7212/ |
| タグ: |
タグ追加
タグなし, このレコードへの初めてのタグを付けませんか!
|