The mediating role of employees' organisational commitment on the relationship between internal market orientation and employees' retention : Evidence from Malaysian hotel industry

• 第一著者: Hamiza, Jamaludin
• フォーマット: 学位論文
• 言語: English; English
• 出版事項: 2014
• 主題: HD28-70 Management. Industrial Management
• オンライン･アクセス: https://etd.uum.edu.my/4313/1/s91209.pdf; https://etd.uum.edu.my/4313/7/s91209_abstract.pdf; https://etd.uum.edu.my/4313/

Empirical evidence and statistical data show that the hotel industry in Malaysia faces high employee turnover. The hotel industry is not so fortunate in retaining its employees. Though they can be easily hired retention becomes the most challenging job faced by the hotel managers when high turnover...