Factors Influencing E-Banking Adoption Among Customers in Libyan Banks

Banking has always been a highly information intensive activity particularly over the last few decades that information and Communication technology (ICT) has affected the banking industry heavily. One of the most growing phenomenon's in financial services is internet banking. The main aim of t...

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书目详细资料
主要作者: Emzio, Salem Ogrirh Omar
格式: Thesis
语言:English
English
出版: 2010
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在线阅读:http://etd.uum.edu.my/2542/1/Salem_Ogrirh_Omar_Emzio.pdf
http://etd.uum.edu.my/2542/2/1.Salem_Ogrirh_Omar_Emzio.pdf
http://etd.uum.edu.my/2542/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000768408
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总结:Banking has always been a highly information intensive activity particularly over the last few decades that information and Communication technology (ICT) has affected the banking industry heavily. One of the most growing phenomenon's in financial services is internet banking. The main aim of this study is to determine or examine the factors that influence the adoption of internet banking among bank customers in Libya. In the process of finding the desired objectives, four variables were considered based on previous studies to be the independent variables of this study. To this end, perceived ease of use, perceived usefulness, perceived credibility and computer self efficacy were tested on e-banking adoption. A survey form of study was considered as questionnaires were distributed among the respondents of this study. The subsequent result shows that all the variables considered are significantly related to e-banking adoption. Discussions, recommendations and conclusions are also reported.