The Relationship between Personal Ethics and Organizational Citizenship Behavior (OCB): A Case of Administrative Staffs in Chancellery Building, UUM

The purpose of this study was to explore the Organizational Citizenship Behavior (OCB) practices among employee in academic institution, and to determine the relationship between demographic factor and personal ethics to OCB. Moreover, this study also tries to determine whether the dimensions of per...

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主要作者: Noor Hidayah, Ismail
格式: Thesis
语言:English
English
出版: 2010
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在线阅读:http://etd.uum.edu.my/2245/1/Noor_Hidayah_Ismail.pdf
http://etd.uum.edu.my/2245/2/1.Noor_Hidayah_Ismail.pdf
http://etd.uum.edu.my/2245/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000760057
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总结:The purpose of this study was to explore the Organizational Citizenship Behavior (OCB) practices among employee in academic institution, and to determine the relationship between demographic factor and personal ethics to OCB. Moreover, this study also tries to determine whether the dimensions of personal ethics moderate the relationship with OCB. Data were collected from 147 employees by using simple random sampling and the sample taken from Chancellery Building in UUM. A questionnaire consisting 53 questions was administrative to the respondents. The study showed that employees do display OCB, with high loyalty. In demographic factors, OCB does differ only for gender.