Ali, M. (2022). Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: The moderating role of gender. Emerald Group Holdings Ltd.
シカゴスタイル引用形Ali, M.A. Does Service Recovery Matter? Relationships Among Perceived Recovery Justice, Recovery Satisfaction and Customer Affection and Repurchase Intentions: The Moderating Role of Gender. Emerald Group Holdings Ltd, 2022.
MLA引用形式Ali, M.A. Does Service Recovery Matter? Relationships Among Perceived Recovery Justice, Recovery Satisfaction and Customer Affection and Repurchase Intentions: The Moderating Role of Gender. Emerald Group Holdings Ltd, 2022.
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