Ting, O. S. (2016). E-Service Quality, e-satisfaction and e-loyalty of online shoppers in business to consumer market, evidence form Malaysia. Institute of Physics Publishing.
シカゴスタイル引用形Ting, O. S. E-Service Quality, E-satisfaction and E-loyalty of Online Shoppers in Business to Consumer Market, Evidence Form Malaysia. Institute of Physics Publishing, 2016.
MLA引用形式Ting, O. S. E-Service Quality, E-satisfaction and E-loyalty of Online Shoppers in Business to Consumer Market, Evidence Form Malaysia. Institute of Physics Publishing, 2016.
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