APA Citation

Nikbin, D. (2015). The role of airline travelers' pre-recovery emotions during the service recovery process. Routledge.

Chicago Style Citation

Nikbin, Davoud. The Role of Airline Travelers' Pre-recovery Emotions During the Service Recovery Process. Routledge, 2015.

MLA Citation

Nikbin, Davoud. The Role of Airline Travelers' Pre-recovery Emotions During the Service Recovery Process. Routledge, 2015.

Warning: These citations may not always be 100% accurate.