The match between organizational climate for innovation and airport service quality

• المؤلف الرئيسي: Fooladivanda, Abdolmabood
• التنسيق: أطروحة
• اللغة: English
• منشور في: 2013
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://eprints.utm.my/id/eprint/50759/25/AbdolmaboodFooladivandaMFP2013.pdf; http://eprints.utm.my/id/eprint/50759/; http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:90580

The importance of organizational climate for innovation in improving airport service quality is crucial in new century’s business and tourism competition. Hence, this study looked into the role of organizational climate for innovation into airport service quality from managers and employees perspect...