Innovation as mediating factor between total quality management and competitive advantage among manufacturers
This paper is aimed to explore the role of innovation as mediating role in relationship between TQM and competitive advantage within manufacturing sector in Malaysia. Quantitative method was used to find out the answer and questionnaires have been distributed to the management level in elec...
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| Main Authors: | , , , |
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| 格式: | Article |
| 语言: | English |
| 出版: |
2022
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| 主题: | |
| 在线阅读: | http://eprints.uthm.edu.my/7253/1/J14224_6dd2b58c66240f7de51e70ef56e3f56b.pdf http://eprints.uthm.edu.my/7253/ https://doi.org/10.24874/IJQR16.01-17 |
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| 总结: | This paper is aimed to explore the role of innovation
as mediating role in relationship between TQM and
competitive advantage within manufacturing sector in
Malaysia. Quantitative method was used to find out the answer
and questionnaires have been distributed to the management
level in electrical and electronic (E&E) manufacturers in
Malaysia. Statistical Package for the Social Science (SPSS)
and ADANCO were the software used to analyze the data
gathering from respondents. The result of analysis shown that
total quality management (TQM) and innovation gave
significant positive impact on competitive advantage. In
addition, the innovation is mediate positively for the
relationship between TQM and competitive advantage.
Therefore, this research is expected to provide deep
understanding regarding TQM, innovation, and competitive
advantage for the manufacturing industry within Malaysia and
acts as reference to future researchers |
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