The Role Of Staffing And Orientation Practices In Predicting Service-Oriented Organisational Citizenship Behaviour
This study examined the relationships between two specifc human resource management practices (stafng and orientation) and service-oriented organisational citizenship behaviour. Survey data were gathered from a sample of 290 frontline employees attached to 4- and 5-star hotels in Malaysia. The pa...
Saved in:
| Main Authors: | , , |
|---|---|
| 格式: | Article |
| 語言: | English |
| 出版: |
Asian Academy of Management (AAM)
2016
|
| 主題: | |
| 在線閱讀: | http://eprints.usm.my/36670/1/aamj21022016_2.pdf http://eprints.usm.my/36670/ http://web.usm.my/aamj/21022016/aamj21022016_2.pdf |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|