Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

• المؤلف الرئيسي: Abd. Aziz, Sumaiyah
• التنسيق: أطروحة
• اللغة: English
• منشور في: 2004
• الموضوعات: HF5001-6182 Business
• الوصول للمادة أونلاين: http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf; http://eprints.usm.my/25834/

This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.