Model of social media crisis communication for predicting public resilience

• المؤلف الرئيسي: Ali, Umar Bukar
• التنسيق: أطروحة
• اللغة: English
• منشور في: 2021
• الموضوعات: Social media; Crisis management
• الوصول للمادة أونلاين: http://psasir.upm.edu.my/id/eprint/104006/1/FSKTM%202022%204%20IR.pdf; http://psasir.upm.edu.my/id/eprint/104006/

Many scholars have proved the application and effectiveness of technology in crisis management and communication. In particular, social media has been effective for both formal and informal communication during and after a crisis. However, what matters to people when a crisis occurs is recovery,...