Ernest Cyril, d. R. (2008). Service recovery strategies in western based fast food restaurants: A structural equation model test. International Journal of Business and Society.
Chicago Style CitationErnest Cyril, de Run. Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test. International Journal of Business and Society, 2008.
MLA引文Ernest Cyril, de Run. Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test. International Journal of Business and Society, 2008.
警告：这些引文格式不一定是100％准确.