Ernest Cyril, d. R. (2008). Service recovery strategies in western based fast food restaurants: A structural equation model test. International Journal of Business and Society.
استشهاد بنمط شيكاغوErnest Cyril, de Run. Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test. International Journal of Business and Society, 2008.
MLA استشهادErnest Cyril, de Run. Service Recovery Strategies in Western Based Fast Food Restaurants: A Structural Equation Model Test. International Journal of Business and Society, 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.