Flow Experience and Organizational Citizenship Behaviour among Hotel Employees: Moderating Effect of Socio-Cultural Factor

• 主要な著者: Mark, Kasa, Zaiton, Hassan
• フォーマット: E-Article
• 言語: English
• 出版事項: Elsevier Ltd. 2016
• 主題: HD28 Management. Industrial Management
• オンライン･アクセス: http://ir.unimas.my/id/eprint/17672/1/Flow%20Experience%20and%20Organizational%20Citizenship%20Behaviour%20%28abstract%29.pdf; http://ir.unimas.my/id/eprint/17672/; http://www.sciencedirect.com/science/article/pii/S1877042816304931

Flow, a positive psychology movement making normal life more fulfilling, is claimed to have a strong impact and proven to correlate positively with performance enhancement. As the nature of hotel jobs may give high level of stress and create many problems for people, the presence of Flow characteris...