The effect of value innovation in the superior performance and sustainable growth of telecommunications sector : Mediation effect of customer satisfaction and loyalty

• 主要な著者: Hajar, Mohammed A., Alkahtani, Ammar Ahmed, Daing Nasir, Ibrahim, Al-Sharafi, Mohammed A., Alkawsi, Gamal, Noorminshah, A. Iahad, Mohd Ridzuan, Darun, Tiong, Sieh Kiong
• フォーマット: 論文
• 言語: English
• 出版事項: MDPI 2022
• 主題: HD28 Management. Industrial Management; T Technology (General)
• オンライン･アクセス: http://umpir.ump.edu.my/id/eprint/34901/1/The%20effect%20of%20value%20innovation%20in%20the%20superior%20performance%20and%20sustainable%20growth%20of%20telecommunications%20sector_Mediation%20effect%20of%20customer.pdf; http://umpir.ump.edu.my/id/eprint/34901/; https://doi.org/10.3390/su14106342; https://doi.org/10.3390/su14106342

The telecommunications industry has recognized innovation as the key to growth and survival. Globalization, liberalization, and privatization, the terms most commonly associated with this sector, have resulted in fierce competition, making it more difficult for telecommunications firms to increase t...