Saidin, Z. H. (2016). Automotive after-sales service quality attributes and customer loyalty: An empirical study of Malaysian National carmakers / Zainil Hanim Saidin … [et al.]. Universiti Teknologi MARA, Shah Alam: Malaysian Academy of SME and Entrepreneurship Development (MASMED).
Chicago Style CitationSaidin, Zainil Hanim. Automotive After-sales Service Quality Attributes and Customer Loyalty: An Empirical Study of Malaysian National Carmakers / Zainil Hanim Saidin … [et Al.]. Universiti Teknologi MARA, Shah Alam: Malaysian Academy of SME and Entrepreneurship Development (MASMED), 2016.
MLA CitationSaidin, Zainil Hanim. Automotive After-sales Service Quality Attributes and Customer Loyalty: An Empirical Study of Malaysian National Carmakers / Zainil Hanim Saidin … [et Al.]. Universiti Teknologi MARA, Shah Alam: Malaysian Academy of SME and Entrepreneurship Development (MASMED), 2016.