APA引文

Mustapha, N. A. (2010). Managing customer retention in Etiqa Takaful Khiron’s Agency Group: A manifestation of theory and practices / Nur Arfah Mustapha.

Chicago Style Citation

Mustapha, Nur Arfah. Managing Customer Retention in Etiqa Takaful Khiron’s Agency Group: A Manifestation of Theory and Practices / Nur Arfah Mustapha. 2010.

MLA引文

Mustapha, Nur Arfah. Managing Customer Retention in Etiqa Takaful Khiron’s Agency Group: A Manifestation of Theory and Practices / Nur Arfah Mustapha. 2010.

警告：这些引文格式不一定是100％准确.