Abdullah, F. (. (2009). Developing and managing Bank Service Quality (BSQ) index / Firdaus Abdullah... [et al.]. UITM Sarawak,Kampus Samarahan.
Chicago Style CitationAbdullah, Firdaus (Dr.). Developing and Managing Bank Service Quality (BSQ) Index / Firdaus Abdullah... [et Al.]. UITM Sarawak,Kampus Samarahan, 2009.
MLA引文Abdullah, Firdaus (Dr.). Developing and Managing Bank Service Quality (BSQ) Index / Firdaus Abdullah... [et Al.]. UITM Sarawak,Kampus Samarahan, 2009.
警告:這些引文格式不一定是100%准確.