Yap, S. F. (2007). Service quality and customer satisfaction: Antecedents of customer's re-patronage intentions. Sunway University College.
Chicago Style CitationYap, Sheau Fen. Service Quality and Customer Satisfaction: Antecedents of Customer's Re-patronage Intentions. Sunway University College, 2007.
MLA CitationYap, Sheau Fen. Service Quality and Customer Satisfaction: Antecedents of Customer's Re-patronage Intentions. Sunway University College, 2007.
Warning: These citations may not always be 100% accurate.