APA Citation

Latifah Abdol Latif. (2010). Mystery calling: A qualitative application of the Lean Six Sigma approach.

Chicago Style Citation

Latifah Abdol Latif. Mystery Calling: A Qualitative Application of the Lean Six Sigma Approach. 2010.

MLA Citation

Latifah Abdol Latif. Mystery Calling: A Qualitative Application of the Lean Six Sigma Approach. 2010.

Warning: These citations may not always be 100% accurate.