Customer satisfaction and switching behavior in Saudi Islamic banks: an exploratory study
Investigating Islamic banks customer satisfaction and switching behaviour is imperative for the Islamic banking industry because it could assist in explaining the level of relationship between Islamic banks and their customers. Accordingly, the present study is aimed at examining customer satisfacti...
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| 主要な著者: | , |
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| フォーマット: | 論文 |
| 言語: | English |
| 出版事項: |
IIUM Institute of Islamic Banking and Finance
2013
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| 主題: | |
| オンライン･アクセス: | http://irep.iium.edu.my/35068/1/17-32-1-SM.pdf http://irep.iium.edu.my/35068/ http://iium.edu.my/iiibf-journal/index.php/jif/article/view/17 |
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