Services quality in higher education institution: perspective from students with different abilities
Abstract Recent societal changes and recognition of the importance of having good quality services in higher education have pushed the issues to the top of the research agenda within higher education sectors. The notion of the incompatibility of service quality and higher education is changing fast...
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主要な著者: | , |
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フォーマット: | Conference or Workshop Item |
言語: | English English |
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2012
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オンライン・アクセス: | http://irep.iium.edu.my/15827/1/UCEC2012-abstract.pdf http://irep.iium.edu.my/15827/2/-UCEC2012.pdf http://irep.iium.edu.my/15827/ |
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