Malaysian Private Education Quality: Application of SERVQUAL Model

Intense competition among existing private education providers and the Malaysian government’s relaxation of regulations for allowing international universities to open off shore campuses in Malaysia, have forced companies in the education industry to develop strategies which can help them to make...

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Main Authors: Vaz, Anthony, Mansori, Shaheen
格式: Article
语言:English
出版: Canadian Center of Science and Education 2013
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在线阅读:http://eprints.intimal.edu.my/74/1/Malaysian%20Private%20Education%20QualityApplication%20of%20SERVQUAL%20Model.pdf
http://eprints.intimal.edu.my/74/
http://www.ccsenet.org/journal/index.php/ies/issue/view/771
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