Ang, Y. S. (2011). The impact of TQM practices on learning organisation and customer orientation: A survey of small service organisations in Malaysia. Inderscience Enterprises Ltd.
استشهاد بنمط شيكاغوAng, Yueh Sin. The Impact of TQM Practices On Learning Organisation and Customer Orientation: A Survey of Small Service Organisations in Malaysia. Inderscience Enterprises Ltd, 2011.
MLA استشهادAng, Yueh Sin. The Impact of TQM Practices On Learning Organisation and Customer Orientation: A Survey of Small Service Organisations in Malaysia. Inderscience Enterprises Ltd, 2011.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.