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Customer sentiment analysis through social media feedback: A case study on telecommunication company by Mat Zain, Siti Nur Syamimi, Ramli, Nor Azuana, Adnan, Rose Adzreen

“…Responses from the twitter API are parsed into tables and stored in a CSV file. Based on the analysis, it was found that there was no negative sentiment from the customers. …”
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Customer sentiment analysis through social media feedback by Siti Nur Syamimi, Mat Zain

“…Responses from the twitter API are parsed into tables and stored in a CSV file. All of these processes were done in Python via Jupyter Notebook. …”
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