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    Understanding the sentiment on gig economy: good or bad? by Norazmi, Fatin Aimi Naemah, Mazlan, Nur Syazwani, Said, Rusmawati, Ok Rahmat, Rahmita Wirza

    Published 2022
    “…However, there are also safety concerns, lack of regulations, uncertainty, and unsatisfactory services, causing people to voice their opinion on social media. This paper aims to explore the sentiments of consumers concerning gig economy services (Grab, Foodpanda and Airbnb) through the analysis of social media. …”
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