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  1. 1
    Facial expression type recognition using K-Nearest Neighbor algorithm / Norhafizah Saffian

    Facial expression type recognition using K-Nearest Neighbor algorithm / Norhafizah Saffian by Saffian, Norhafizah

    Published 2017
    “…Therefore, it is important to identify customer expression about the services provided and this can be solved using the facial expression recognition to get an accurate measurement of the customer satisfaction. …”
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  2. 2
    Optimization of blood vessel detection in retina images using multithreading and native code for portable devices

    Optimization of blood vessel detection in retina images using multithreading and native code for portable devices by Tran, Duc Ngoc, Hussin, Fawnizu Azmadi, Yusoff, Mohd Zuki

    Published 2013
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  3. 3
    Performance evaluation of real-time multiprocessor scheduling algorithms

    Performance evaluation of real-time multiprocessor scheduling algorithms by Alhussian, H., Zakaria, N., Abdulkadir, S.J., Fageeri, S.O.

    Published 2016
    “…These results suggests that optimal algorithms may turn to be non-optimal when practically implemented, unlike USG which reveals far less scheduling overhead and hence could be practically implemented in real-world applications. …”
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  4. 4
    Route Optimization System

    Route Optimization System by Zulkifli, Abdul Hayy

    Published 2005
    “…After much research into the many algorithms available, and considering some, including Genetic Algorithm (GA), the author selected Dijkstra's Algorithm (DA). …”
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  5. 5
    Automatic Number Plate Recognition on android platform: With some Java code excerpts

    Automatic Number Plate Recognition on android platform: With some Java code excerpts by ., Abdul Mutholib, Gunawan, Teddy Surya, Kartiwi, Mira

    Published 2016
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  6. 6
    Customer satisfaction evaluation of water quality using fuzzy conjoint and grey relational analysis method / Nur Hadirah Asmadi, Nur Azizah Mohd Arifin and Norfaradiana Mariani

    Customer satisfaction evaluation of water quality using fuzzy conjoint and grey relational analysis method / Nur Hadirah Asmadi, Nur Azizah Mohd Arifin and Norfaradiana Mariani by Asmadi, Nur Hadirah, Mohd Arifin, Nur Azizah, Mariani, Norfaradiana

    Published 2019
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  7. 7
    Attribute reduction based scheduling algorithm with enhanced hybrid genetic algorithm and particle swarm optimization for optimal device selection

    Attribute reduction based scheduling algorithm with enhanced hybrid genetic algorithm and particle swarm optimization for optimal device selection by Nwogbaga, Nweso Emmanuel, Latip, Rohaya, Affendey, Lilly Suriani, Abdul Rahiman, Amir Rizaan

    Published 2022
    “…Enhance hybrid genetic algorithm and particle Swarm optimization are developed to select the optimal device in either fog or cloud. …”
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  8. 8
    Towards real-time customer satisfaction prediction model for mobile internet networks

    Towards real-time customer satisfaction prediction model for mobile internet networks by Yusuf-Asaju, Ayisat W., Dahalin, Zulkhairi, Ta'a, Azman

    Published 2018
    “…The mobile network operators can also use the proposed model to overcome the drawbacks of the conventional subjective method of analysing customer satisfaction.…”
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  9. 9
    Mathematical models and optimization algorithms for low-carbon Location-Inventory-Routing Problem with uncertainty

    Mathematical models and optimization algorithms for low-carbon Location-Inventory-Routing Problem with uncertainty by Liu, Lihua

    Published 2024
    “…Multi-objective mathematical models are developed to solve the conflict between total supply chain cost, carbon emission cost, and customer satisfaction in logistics management. This thesis also aims to solve the low-carbon LIRP model with uncertainty factors such as carbon trading, customer demand, shortages, and soft time windows using advanced algorithms. …”
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  10. 10
    Ant colony optimization algorithm for load balancing in grid computing

    Ant colony optimization algorithm for load balancing in grid computing by Ku-Mahamud, Ku Ruhana, Mohamed Din, Aniza

    Published 2012
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  11. 11
    Building customer churn prediction models in Indonesian telecommunication company using decision tree algorithm

    Building customer churn prediction models in Indonesian telecommunication company using decision tree algorithm by Ramadhanti,, Darin, Larasati, Aisyah, Muid, Abdul, Mohamad, Effendi

    Published 2023
    “…Some important factors that affect customer churn are type of contract, number of monthly downloads, tenure, customer satisfaction value, and add on. …”
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  12. 12
    Predicting customer churn in telecommunication service provider industry using Random Forest / Wan Muhammad Naqib Zafran Wan Roslan

    Predicting customer churn in telecommunication service provider industry using Random Forest / Wan Muhammad Naqib Zafran Wan Roslan by Wan Roslan, Wan Muhammad Naqib Zafran

    Published 2023
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  13. 13
    Mood recognition as customer’s feedback using fuzzy inference system / Siti 'Aisyah Sa'dan ... [et al.]

    Mood recognition as customer’s feedback using fuzzy inference system / Siti 'Aisyah Sa'dan ... [et al.] by Sa'dan, Siti 'Aisyah, Yusof, Noor Hazira, Mohd Bahrin, Ummu Fatihah, Hamzah, Siti Salbiah

    Published 2018
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  14. 14
    Comparison on queuing performance measures on customer’s flow using Queuing Theory Model and DSW Algorithm / Muhammad Izuanudin Azmi ... [et al.]

    Comparison on queuing performance measures on customer’s flow using Queuing Theory Model and DSW Algorithm / Muhammad Izuanudin Azmi ... [et al.] by Azmi, Muhammad Izuanudin, Azizul, Muhamad Aiman Zulhaikal, Abd Razak, Nurul Aisyah, Mohd Zaki, Noor Hidayah

    Published 2023
    “…The more efficient the customer flow, the higher the customer's satisfaction. …”
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  15. 15
    Customer segmentation using clustering techniques / Mohamad Amir Salihin Mustafa

    Customer segmentation using clustering techniques / Mohamad Amir Salihin Mustafa by Mustafa, Mohamad Amir Salihin

    Published 2024
    “…This study explores clustering techniques for customer segmentation, focusing on the K-Means algorithm in particular, and uses a dataset that was obtained from the customer data of an international supermarket company. …”
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  16. 16
    Sentiment analysis of customer review for Tina Arena Beauty

    Sentiment analysis of customer review for Tina Arena Beauty by Amri, Nur Najwa Shahirah

    Published 2025
    “…Different departments, including marketing and customer service, manage customer reviews independently, leading to inconsistent insights, missed opportunities for improvement, and reduced customer satisfaction. …”
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  17. 17
    Bi-objective mixed integer nonlinear programming model for low carbon location-inventory-routing problem with time windows and customer satisfaction

    Bi-objective mixed integer nonlinear programming model for low carbon location-inventory-routing problem with time windows and customer satisfaction by Liu, Lihua, He, Aneng, Tian, Tian, Lee, Lai Soon, Seow, Hsin-Vonn

    Published 2024
    “…The proposed model aims to find Pareto optimal solutions for total cost minimization and customer satisfaction maximization. An improved non-dominated sorting genetic algorithm II (IMNSGA-II) with an elite strategy is developed to solve the model. …”
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  18. 18
    Enhancement of Ant Colony Optimization for Grid Job Scheduling and Load Balancing

    Enhancement of Ant Colony Optimization for Grid Job Scheduling and Load Balancing by Husna, Jamal Abdul Nasir

    Published 2011
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  19. 19
    Using a priori algorithm for supporting e-commerce system

    Using a priori algorithm for supporting e-commerce system by Ahmad Sharif, Mohammad Nazir, Bahari, Mahadi, Bakri, Aryati, Zakaria, Nor Hidayati

    Published 2005
    “…It is because of many organizations having to maintain their customers by serving a good customer satisfaction. …”
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  20. 20
    Computer Lab Timetabling Using Genetic Algorithm Case Study - Unit ICT

    Computer Lab Timetabling Using Genetic Algorithm Case Study - Unit ICT by Abdullah, Amran

    Published 2006
    “…Genetic Algorithm is one of the most popular optimization solutions used in various applications such as scheduling. …”
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