Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study
The study aims to identify the application of the criteria of a quality management system as defined by an international standard ISO 9001:2015. It analyzes the gap between the actual reality and the requirements of the specification that would raise the level of performance, preparing the selected...
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Taylor and Francis Ltd.
2025
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