A normative multi-agent framework for dynamic task assignment and delegation

The problem of task overload is a major concern for many organizations. This problem is partly due to the continuous enhancement of the organizations' processes that gradually becomes very complex and requires more resources to handle them. Consequently, this paper attempts to resolve this issu...

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Main Authors: Itaiwi A.-M.K., Ahmad M.S., Hamid N.H.A., Yusoff M.Z.M., Mahmoud M.A.
Other Authors: 55247272600
Format: Article
Published: Asian Network for Scientific Information 2023
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author Itaiwi A.-M.K.
Ahmad M.S.
Hamid N.H.A.
Yusoff M.Z.M.
Mahmoud M.A.
author2 55247272600
author_facet 55247272600
Itaiwi A.-M.K.
Ahmad M.S.
Hamid N.H.A.
Yusoff M.Z.M.
Mahmoud M.A.
author_sort Itaiwi A.-M.K.
building UNITEN Library
collection Institutional Repository
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
continent Asia
country Malaysia
description The problem of task overload is a major concern for many organizations. This problem is partly due to the continuous enhancement of the organizations' processes that gradually becomes very complex and requires more resources to handle them. Consequently, this paper attempts to resolve this issue by studying and analyzing a workflow problem of an academic faculty in completing the preparation of examination papers within a stipulated deadline. Due to task overload problems, some members of the faculty are unable to submit the documents on time. To mitigate this problem, we propose a multi-agent framework incorporating norms to implement task assignment and delegation. We simulate the system to test the practicality of the normative multi-agent framework and the outcome shows promising results. � 2013 Asian Network for Scientific Information.
format Article
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institution Universiti Tenaga Nasional
publishDate 2023
publisher Asian Network for Scientific Information
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spelling my.uniten.dspace-301102023-12-29T15:44:35Z A normative multi-agent framework for dynamic task assignment and delegation Itaiwi A.-M.K. Ahmad M.S. Hamid N.H.A. Yusoff M.Z.M. Mahmoud M.A. 55247272600 56036880900 55419558500 22636590200 55247787300 Component Delegation Multi-agent systems Normative systems Task assignment The problem of task overload is a major concern for many organizations. This problem is partly due to the continuous enhancement of the organizations' processes that gradually becomes very complex and requires more resources to handle them. Consequently, this paper attempts to resolve this issue by studying and analyzing a workflow problem of an academic faculty in completing the preparation of examination papers within a stipulated deadline. Due to task overload problems, some members of the faculty are unable to submit the documents on time. To mitigate this problem, we propose a multi-agent framework incorporating norms to implement task assignment and delegation. We simulate the system to test the practicality of the normative multi-agent framework and the outcome shows promising results. � 2013 Asian Network for Scientific Information. Final 2023-12-29T07:44:35Z 2023-12-29T07:44:35Z 2013 Article 10.3923/jai.2013.299.244 2-s2.0-84897385004 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84897385004&doi=10.3923%2fjai.2013.299.244&partnerID=40&md5=56de7072ff787a4b2bbe77b08a2d9051 https://irepository.uniten.edu.my/handle/123456789/30110 6 4 229 244 Asian Network for Scientific Information Scopus
spellingShingle Component
Delegation
Multi-agent systems
Normative systems
Task assignment
Itaiwi A.-M.K.
Ahmad M.S.
Hamid N.H.A.
Yusoff M.Z.M.
Mahmoud M.A.
A normative multi-agent framework for dynamic task assignment and delegation
title A normative multi-agent framework for dynamic task assignment and delegation
title_full A normative multi-agent framework for dynamic task assignment and delegation
title_fullStr A normative multi-agent framework for dynamic task assignment and delegation
title_full_unstemmed A normative multi-agent framework for dynamic task assignment and delegation
title_short A normative multi-agent framework for dynamic task assignment and delegation
title_sort normative multi-agent framework for dynamic task assignment and delegation
topic Component
Delegation
Multi-agent systems
Normative systems
Task assignment
url_provider http://dspace.uniten.edu.my/