Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan

This study explores interactional practices of third-year dental students in Faculty of Dentistry, University Malaya (FoDUM) with their patients, and patients’ satisfaction in the engagement. It also aims to expand the growing literature on dental student-patient interaction and to enhance our un...

Full description

Saved in:
Bibliographic Details
Main Author: Nursyahirah, Saiful Maznan
Format: Thesis
Published: 2018
Subjects:
Online Access:http://studentsrepo.um.edu.my/9669/1/Nursyshirsh_Saiful_Maznan.pdf
http://studentsrepo.um.edu.my/9669/8/syahirah.pdf
http://studentsrepo.um.edu.my/9669/
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1831435395453157376
author Nursyahirah, Saiful Maznan
author_facet Nursyahirah, Saiful Maznan
author_sort Nursyahirah, Saiful Maznan
building UM Library
collection Institutional Repository
content_provider Universiti Malaya
content_source UM Student Repository
continent Asia
country Malaysia
description This study explores interactional practices of third-year dental students in Faculty of Dentistry, University Malaya (FoDUM) with their patients, and patients’ satisfaction in the engagement. It also aims to expand the growing literature on dental student-patient interaction and to enhance our understanding of doctor-patient interactions in localized and specialized site of engagement. 18 students and 10 patients participated in this study. Using a discourse analytical approach, this qualitative study incorporates Sarangi’s (2010) Activity Analysis on structural mapping to discover the structures involved in an accessible data type before injecting other relevant discourse and conversation tools to inspect the participants’ interactional practices during the entire engagement. Linguistic variations are found exhibited amongst the multilingual student-patient community in the setting as part of the practices in the setting. The study also reveals that the students are still confronting interactional challenges despite high satisfaction reported by all patients. The students’ needs and wants are also queried for to anticipate communicative issues in dental practices. One limitation of this study is its generalizability.
format Thesis
id my.um.stud-9669
institution Universiti Malaya
publishDate 2018
record_format eprints
spelling my.um.stud-96692021-05-10T01:28:52Z Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan Nursyahirah, Saiful Maznan P Philology. Linguistics This study explores interactional practices of third-year dental students in Faculty of Dentistry, University Malaya (FoDUM) with their patients, and patients’ satisfaction in the engagement. It also aims to expand the growing literature on dental student-patient interaction and to enhance our understanding of doctor-patient interactions in localized and specialized site of engagement. 18 students and 10 patients participated in this study. Using a discourse analytical approach, this qualitative study incorporates Sarangi’s (2010) Activity Analysis on structural mapping to discover the structures involved in an accessible data type before injecting other relevant discourse and conversation tools to inspect the participants’ interactional practices during the entire engagement. Linguistic variations are found exhibited amongst the multilingual student-patient community in the setting as part of the practices in the setting. The study also reveals that the students are still confronting interactional challenges despite high satisfaction reported by all patients. The students’ needs and wants are also queried for to anticipate communicative issues in dental practices. One limitation of this study is its generalizability. 2018-09 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/9669/1/Nursyshirsh_Saiful_Maznan.pdf application/pdf http://studentsrepo.um.edu.my/9669/8/syahirah.pdf Nursyahirah, Saiful Maznan (2018) Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan. Masters thesis, University of Malaya. http://studentsrepo.um.edu.my/9669/
spellingShingle P Philology. Linguistics
Nursyahirah, Saiful Maznan
Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan
title Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan
title_full Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan
title_fullStr Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan
title_full_unstemmed Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan
title_short Student-patient interactional practices in a Malaysian Dental Faculty / Nursyahirah Saiful Maznan
title_sort student-patient interactional practices in a malaysian dental faculty / nursyahirah saiful maznan
topic P Philology. Linguistics
url http://studentsrepo.um.edu.my/9669/1/Nursyshirsh_Saiful_Maznan.pdf
http://studentsrepo.um.edu.my/9669/8/syahirah.pdf
http://studentsrepo.um.edu.my/9669/
url_provider http://studentsrepo.um.edu.my/