Exploring the dimensions of service quality in higher education research

The dimension of service quality is still debated among the academic researchers. The purpose of this study is to examine the different dimensions used and applied in the process of evaluating the service quality under in the higher education sector. Eight different dimensions of service quality we...

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Bibliographic Details

Main Authors:	Ramaiyah, A., Md. Zain, A.N., Ahmad, Halim
Format:	Conference or Workshop Item
Language:	en
Published:	2007
Subjects:	LB Theory and practice of education
Online Access:	http://eprints.um.edu.my/16/1/arivalan.pdf http://eprints.um.edu.my/16/
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