Relationship between service quality and customer satisfaction during halal certificate application in Kelantan / Mariam Setapa...[et al.]

In Malaysia, only JAKIM and JAIN are given full authority to grant and certify halal certification. Certain criteria have been set in order for business or individuals to be awarded a halal certification. Even though the process of applying for a halal certificate may take some time, it can be exe...

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Bibliographic Details

Main Authors:	Setapa, Mariam, Kamarul Zaman, Liziana, Wan Mustapha, Wan Asma Hanim, Mohd Kanafiah, Siti Farah Haryatie, Mohd Noor, Nor Raihana Asmar
Format:	Article
Language:	en
Published:	Universiti Teknologi Mara Cawangan Kelantan 2020
Subjects:	Food industry and trade. Halal food industry. Certification Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/40030/1/40030.pdf https://ir.uitm.edu.my/id/eprint/40030/
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