Customer satisfaction level through services quality of MARA / Siti Nur Aminah Abdul Razak and Zawiah Mohd Mahidin

This research is conducted to examining the customer satisfaction level through service quality of MARA. A survey on customer satisfaction level through service quality was conducted among customer in MARA Melaka and MARA Muar involved 100 respondents. The attributes of service quality such as tangi...

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Bibliographic Details

Main Authors:	Abdul Razak, Siti Nur Aminah, Mohd Mahidin, Zawiah
Format:	Student Project
Language:	en
Published:	2014
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/31274/1/31274.pdf https://ir.uitm.edu.my/id/eprint/31274/
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