Managing perception and expectation in healthcare sector

This study explored the critical success factors in managing perception and expectation within the healthcare sector. In an industry where trust and satisfaction are vital, effective management of stakeholder perceptions is essential for organizational success. This study aimed to provide insights f...

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Bibliographic Details

Main Authors:	Ismail, Mohd.Fais, Mohd Nor, Nurul Nadiah, Selamat, Nuramalina, HusainA, Sofiah Amir, Hamsaruddin, Siti Noorfairuz, Mansor, Noor Farazeha, A. Aziz, Nurul Asyirah, Yasib, Sheery Hazmah, T.K. Muthu Koya Thangali, Thahira Bibi
Other Authors:	TKM Thangal, Thahira Bibi
Format:	Book Section
Language:	en
Published:	Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang 2025
Subjects:	Success in business. Performance Hospitals. Health facilities
Online Access:	https://ir.uitm.edu.my/id/eprint/122020/1/122020.pdf https://ir.uitm.edu.my/id/eprint/122020/
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