Service value chain: profit value chain

This study explored the integration of service value chain principles into the profit value chain, emphasized how strategic improvisation led to innovative solutions and increased financial outcomes. Through a systematic approach, organizations can leverage resources, optimized service offerings, an...

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Bibliographic Details

Main Authors:	Ismail, Mohd.Fais, Mohd Nor, Nurul Nadiah, Selamat, Nuramalina, Amir Husain, Sofiah, Hamsaruddin, Siti Noorfairuz, Mansor, Noor Farazeha, A. Aziz, Nurul Asyirah, Hazmah Yasib, Sheery, T.K. Muthu Koya Thangali, Thahira Bibi
Other Authors:	TKM Thangal, Thahira Bibi
Format:	Book Section
Language:	en
Published:	Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang 2025
Subjects:	Training of employees. Employer-supported education Hospitals. Health facilities
Online Access:	https://ir.uitm.edu.my/id/eprint/122018/1/122018.pdf https://ir.uitm.edu.my/id/eprint/122018/
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