Achieving service excellence through mystery shopping
To stay at the forefront of the education industry, OUM stays motivated and strong with a refreshed and revived #DareToDream motto. Over the past few years, we have realised our goal and made it happened through various reengineering developments either structurally, technologically or physically...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://library.oum.edu.my/repository/1177/1/library-document-1177.pdf https://library.oum.edu.my/repository/1177/ |
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