Search Results - Voon, Boo Ho

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  1. 1
    Developing a measurement tool for hospital service excellence / Voon Boo Ho ... [et al.]

    Developing a measurement tool for hospital service excellence / Voon Boo Ho ... [et al.] by Voon, Boo Ho, Abdullah, Firdaus, Lee, Nagarajah, Karen, Kueh Meng Koon

    Published 2012
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  2. 2
    Library service quality survey for Pustaka Miri / Voon Boo Ho ... [et al.]

    Library service quality survey for Pustaka Miri / Voon Boo Ho ... [et al.] by Voon, Boo Ho, Sabil, Hayati, Moss, Izaruddin, Samsudin, Ahmad

    Published 2008
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  3. 3
    InnoSTRE E-Forum on International Business and Education Collaboration

    InnoSTRE E-Forum on International Business and Education Collaboration by Voon, Boo Ho

    Published 2021
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  4. 4
    Critical service encounters in UiTMCS: an exploratory investigation from students’ perspective using Critical Incident Technique (CIT) / Voon Boo Ho , Patricia Jussem and Firdaus Abdullah

    Critical service encounters in UiTMCS: an exploratory investigation from students’ perspective using Critical Incident Technique (CIT) / Voon Boo Ho , Patricia Jussem and Firdaus A... by Voon, Boo Ho, Jussem, Patricia, Abdullah, Firdaus

    Published 2002
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  5. 5
    The 6th International Research Symposium in Service Management (IRSSM-6)

    The 6th International Research Symposium in Service Management (IRSSM-6) by Voon, Boo Ho

    Published 2016
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  6. 6
    Customers’ perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.]

    Customers’ perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.] by Voon, Boo Ho, Kueh, Karen Meng Koon, Unggah, Lois, Chali, Raymond

    Published 2009
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  7. 7
    Developing and validating a student-perceived market orientation scale in higher education / Voon Boo Ho, Nagarajah Lee & Firdaus Abdullah

    Developing and validating a student-perceived market orientation scale in higher education / Voon Boo Ho, Nagarajah Lee & Firdaus Abdullah by Ho, Voon Boo, Lee, Nagarajah, Abdullah, Firdaus

    Published 2006
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  8. 8
    Developing a Multi-Dimensional Service Experience Model for Halal Food Resturants / Voon Boo Ho … [et.al.].

    Developing a Multi-Dimensional Service Experience Model for Halal Food Resturants / Voon Boo Ho … [et.al.]. by Voon, Boo Ho, Harrisson Tama, Muhammad Harrizz, Suhaimi, Rosita

    Published 2013
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  9. 9
    Graduate and employment: a case study on the diploma in banking programme at MARA University of Technology, Sarawak Branch/ Annie Wong Muk Ngiik and Voon Boo Ho

    Graduate and employment: a case study on the diploma in banking programme at MARA University of Technology, Sarawak Branch/ Annie Wong Muk Ngiik and Voon Boo Ho by Wong, Annie Muk Ngiik, Voon, Boo Ho

    Published 2002
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  10. 10
    Outcome-impact survey on the public awareness & appreciation programme and traditional knowledge documentation programme of Sarawak biodiversity centre / Voon Boo Ho... [et al.]

    Outcome-impact survey on the public awareness & appreciation programme and traditional knowledge documentation programme of Sarawak biodiversity centre / Voon Boo Ho... [et al.] by Voon, Boo Ho, Hamali, Jamali, Chan, Margaret Kit Yok, Jaya, Serah

    Published 2014
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  11. 11
    Measuring website service quality for Malaysian companies / Voon Boo Ho, Karen Kueh and Mohd Zawawi Mohd Zafian

    Measuring website service quality for Malaysian companies / Voon Boo Ho, Karen Kueh and Mohd Zawawi Mohd Zafian by Voon, Boo Ho, Kueh, Karen Meng Koon, Mohd Zafian, Mohd Zawawi

    Published 2009
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  12. 12
    Relationships among corporate website quality, visitor satisfaction and visitor loyalty / Voon Boo Ho and Sandra Rangai Balang

    Relationships among corporate website quality, visitor satisfaction and visitor loyalty / Voon Boo Ho and Sandra Rangai Balang by Voon, Boo Ho, Rangai Balang, Sandra

    Published 2010
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  13. 13
    Urban thinkers campus (The United Nations University)

    Urban thinkers campus (The United Nations University) by Voon, Boo Ho

    Published 2016
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  14. 14
    Integrating libqual and kano model for library service excellence / Voon Boo Ho

    Integrating libqual and kano model for library service excellence / Voon Boo Ho by Boo Ho, Voon, Melvin Jussem, Petricia, Nity Mathew, Vloren

    Published 2013
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  15. 15
    Measuring website service quality of Malaysian companies / Voon Boo Ho, Karen Kueh Meng Koon and Mohd Zafian Mohd Zawawi

    Measuring website service quality of Malaysian companies / Voon Boo Ho, Karen Kueh Meng Koon and Mohd Zafian Mohd Zawawi by Boo Ho, Voon, Kueh, Karen Meng Koon, Mohd Zawawi, Mohd Zafian

    Published 2009
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  16. 16
    A study of customer's satisfaction towards Unit Trust Consultant (UTC) service quality / Dayang Noorazlinah Abang Noorzuki

    A study of customer's satisfaction towards Unit Trust Consultant (UTC) service quality / Dayang Noorazlinah Abang Noorzuki by Abang Noorzuki, Dayang Noorazlinah

    Published 2008
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  17. 17
    Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]

    Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.] by Suhaimi, Rosita, Ibrahim, Nurhani Aba, Chong, Fen Nee, Voon, Boo Ho

    Published 2012
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  18. 18
    Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Assoc. Prof. Dr. Rosita Suhaimi ... [et al.]

    Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Assoc. Prof. Dr. Rosita Suhaimi ... [et al.] by Suhaimi, Rosita, Aba Ibrahim, Nurhani, Chong, Fen Nee, Voon, Boo Ho

    Published 2012
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  19. 19
    A study on the progress of the Diploma in Banking Studies (DIB) graduates of MARA University of Technology Sarawak Branch / Jennifer Tunga Janang … [et.al.]

    A study on the progress of the Diploma in Banking Studies (DIB) graduates of MARA University of Technology Sarawak Branch / Jennifer Tunga Janang … [et.al.] by Janang, Jennifer Tunga, Wong, Annie Muk Ngiie, Kun, Ambi, Hwa, Tee Yong, Voon, Boo Ho

    Published 2002
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  20. 20
    Dimensions necessitated for total service operations management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah … [et.al.]

    Dimensions necessitated for total service operations management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah … [et.al.] by Amir Abdullah, Ardiana Mazwa Raudah, Abdullah, Firdaus, Voon, Boo Ho, Matthew, Vloreen Nity, Abg Mohar, Abg Hamizam

    Published 2014
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