Search Results - Umar, Muhammad Akilu

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  1. 1
    Social factor as an indicator for service excellence in facilities management services

    Social factor as an indicator for service excellence in facilities management services by Kasim, Rozilah, Umar, Muhammad Akilu, Martin, David

    Published 2018
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  2. 2
    A framework to evaluate service user experience as a tool to achieve service excellence in Malaysian Local Governments

    A framework to evaluate service user experience as a tool to achieve service excellence in Malaysian Local Governments by Umar, Muhammad Akilu, Kasim, Rozilah, Martin, David, Abubakar, Muhammad, Umar, Muhammad Bello, Ahmed, Tanko Husseini

    Published 2018
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  3. 3
    Framework development to identify the impact of green building attributes on rental value of commercial properties in Malaysia

    Framework development to identify the impact of green building attributes on rental value of commercial properties in Malaysia by Kasim, Rozilah, Umar, Muhammad Akilu, Ishak, Mohd Hafizal, Ariffin, Khadijah Md

    Published 2018
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  4. 4
    An examination of relationship between quality municipal services and citizen satisfaction in Malaysian local council, Batu Pahat in perspective

    An examination of relationship between quality municipal services and citizen satisfaction in Malaysian local council, Batu Pahat in perspective by Kasim, Rozilah, Bello, Muhammad Umar, Martin, David, Abubakar, Muhammad, Umar, Muhammad Akilu

    Published 2017
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  5. 5
    Service quality versus service excellence: a paradigm shift

    Service quality versus service excellence: a paradigm shift by Kasim, Rozilah, Umar, Muhammad Akilu, Juanil, David Martin Daud

    Published 2018
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  6. 6
    Public goods delivery as a contributing factor to the property tax revenue generation in Malaysian local governments

    Public goods delivery as a contributing factor to the property tax revenue generation in Malaysian local governments by Kasim, Rozilah, Umar, Muhammad Akilu, Martin, David, Yassin, Azlina Md

    Published 2018
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