Search Results - Saipol H.F.S.

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    Examination of significant factors influencing response time of customer complaint based on analytics method

    Examination of significant factors influencing response time of customer complaint based on analytics method by Saipol H.F.S., Shamsuddin N.T., Cob Z.C., Ghani N., Drus S.M.

    Published 2023
    Article
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  2. 2
    A review of big data analytics on customer complaints in the electricity industry

    A review of big data analytics on customer complaints in the electricity industry by Saipol H.F.S., Drus S.M., Othman M.

    Published 2023
    Conference Paper
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