Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage

A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia.It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions.This study investigated the benefits of m-commerce payment method, and se...

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Main Authors: Abdullah, Haim Hilman, Bohari, Abdul Manaf, Warokka, Ari, Abdussalam, Ashraf
Format: Article
Language:English
Published: IBIMA Publishing 2012
Subjects:
Online Access:http://repo.uum.edu.my/7160/1/57.pdf
http://repo.uum.edu.my/7160/
http://dx.doi.org/10.5171/2012.578329
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spelling my.uum.repo.71602016-06-01T07:25:01Z http://repo.uum.edu.my/7160/ Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage Abdullah, Haim Hilman Bohari, Abdul Manaf Warokka, Ari Abdussalam, Ashraf HF Commerce A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia.It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions.This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment.The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction.The results show that m-commerce is another tool that is both highly intangible and possesses specific characteristics.It can be developed and made as another avenue for firms to create competitive advantage. IBIMA Publishing 2012 Article PeerReviewed application/pdf en cc_by http://repo.uum.edu.my/7160/1/57.pdf Abdullah, Haim Hilman and Bohari, Abdul Manaf and Warokka, Ari and Abdussalam, Ashraf (2012) Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage. Journal of Electronic Banking Systems, 2012 (2012). pp. 1-14. ISSN 21659982 http://dx.doi.org/10.5171/2012.578329 578329
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HF Commerce
spellingShingle HF Commerce
Abdullah, Haim Hilman
Bohari, Abdul Manaf
Warokka, Ari
Abdussalam, Ashraf
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
description A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia.It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions.This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment.The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction.The results show that m-commerce is another tool that is both highly intangible and possesses specific characteristics.It can be developed and made as another avenue for firms to create competitive advantage.
format Article
author Abdullah, Haim Hilman
Bohari, Abdul Manaf
Warokka, Ari
Abdussalam, Ashraf
author_facet Abdullah, Haim Hilman
Bohari, Abdul Manaf
Warokka, Ari
Abdussalam, Ashraf
author_sort Abdullah, Haim Hilman
title Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_short Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_full Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_fullStr Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_full_unstemmed Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_sort strategic role of mobile commerce (m-commerce) payment system: establishing new competitive advantage
publisher IBIMA Publishing
publishDate 2012
url http://repo.uum.edu.my/7160/1/57.pdf
http://repo.uum.edu.my/7160/
http://dx.doi.org/10.5171/2012.578329
_version_ 1644279462732234752
score 12.913726