Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience

Organizations today are faced with many new challenges in the new millennium.There have been tremendous pressure than ever before to improve the quality of goods and services provided.Improvement in quality and productivity are critical factors in determining the competitiveness of an organization a...

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Main Authors: Mohd Mokhtar, Sany Sanuri, Yusoff, Rushami Zien
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語言:English
出版: UUM College of Business 2008
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spelling my.uum.repo.58382016-04-26T06:23:43Z http://repo.uum.edu.my/5838/ Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience Mohd Mokhtar, Sany Sanuri Yusoff, Rushami Zien HD28 Management. Industrial Management LG Individual institutions (Asia. Africa) Organizations today are faced with many new challenges in the new millennium.There have been tremendous pressure than ever before to improve the quality of goods and services provided.Improvement in quality and productivity are critical factors in determining the competitiveness of an organization and the nation.One of the strategic tools that can be used to improve quality and productivity of an organization is by implementing 5S.5S is basically a determination to organize the workplace, keep it neat, maintain standardized conditions, and maintain discipline. Some of the benefits of implementing 5S successfully include increase in productivity, quality control, cost-effectiveness, prompt delivery, safe working conditions and high morale among the workers.5S is program that involves the participation of everyone in the organization.Based on the beliefs and past experiences of other organizations, these activities can lead to improvement of quality environment and positive work culture and therefore, University Utara Malaysia (UUM) has embarked on the 5S program.This paper will highlight the process of implementing 5S at the university as well as the issues involved in the smooth and implementing the activities successful, hence supporting the university in creating a healthy environment and positive work culture. UUM College of Business 2008 Article PeerReviewed application/pdf en http://repo.uum.edu.my/5838/1/Sa.pdf Mohd Mokhtar, Sany Sanuri and Yusoff, Rushami Zien (2008) Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience. Journal of Technology and Operations Management , 3 (1). pp. 17-28. ISSN 1823-514X http://jtomstml.wordpress.com/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
LG Individual institutions (Asia. Africa)
spellingShingle HD28 Management. Industrial Management
LG Individual institutions (Asia. Africa)
Mohd Mokhtar, Sany Sanuri
Yusoff, Rushami Zien
Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience
description Organizations today are faced with many new challenges in the new millennium.There have been tremendous pressure than ever before to improve the quality of goods and services provided.Improvement in quality and productivity are critical factors in determining the competitiveness of an organization and the nation.One of the strategic tools that can be used to improve quality and productivity of an organization is by implementing 5S.5S is basically a determination to organize the workplace, keep it neat, maintain standardized conditions, and maintain discipline. Some of the benefits of implementing 5S successfully include increase in productivity, quality control, cost-effectiveness, prompt delivery, safe working conditions and high morale among the workers.5S is program that involves the participation of everyone in the organization.Based on the beliefs and past experiences of other organizations, these activities can lead to improvement of quality environment and positive work culture and therefore, University Utara Malaysia (UUM) has embarked on the 5S program.This paper will highlight the process of implementing 5S at the university as well as the issues involved in the smooth and implementing the activities successful, hence supporting the university in creating a healthy environment and positive work culture.
format Article
author Mohd Mokhtar, Sany Sanuri
Yusoff, Rushami Zien
author_facet Mohd Mokhtar, Sany Sanuri
Yusoff, Rushami Zien
author_sort Mohd Mokhtar, Sany Sanuri
title Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience
title_short Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience
title_full Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience
title_fullStr Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience
title_full_unstemmed Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience
title_sort implementing 5s as a strategic tool in improving quality & productivity in higher education universiti utara malaysia (uum) experience
publisher UUM College of Business
publishDate 2008
url http://repo.uum.edu.my/5838/1/Sa.pdf
http://repo.uum.edu.my/5838/
http://jtomstml.wordpress.com/
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