The roles of technology in enhancing service excellence in higher education

The purpose of this study is to examine the rules of technology in enhancing service excellence in higher education.Service excellence is crucially needed in every business environment and previous studies have proven that, those implementing service excellence will increase their profit and remain...

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Main Authors: Ariffin, Hasfizani, Mohd Mokhtar, Sany Sanuri, Abdullah, Nur Farhana
格式: Conference or Workshop Item
语言:English
出版: 2018
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在线阅读:http://repo.uum.edu.my/24211/1/p169.pdf
http://repo.uum.edu.my/24211/
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