The impact of hospital reputation on patient loyalty

Many scholars have come to the agreement that customer loyalty gave tremendous effect on companies’ business survival.It had been noted that reputation included as one of the factors that developed customer loyalty and business successes.Reputation is one of the critical elements of customer’s evalu...

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Main Authors: Turay, Tiara, Mohd Mokhtar, Sany Sanuri, Gbadebo, Salimon Maruf
格式: Conference or Workshop Item
语言:English
出版: 2017
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在线阅读:http://repo.uum.edu.my/23696/1/CBMM%202017%20133%20139.pdf
http://repo.uum.edu.my/23696/
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