Analysis of service quality, university image and student satisfaction on student loyalty in higher education in Nigeria

The purpose of this paper is to explore the relationship among service quality, university image and student satisfaction and student loyalty in higher education in Nigeria, A structured questionnaire was adopted and modified.The hypotheses were simultaneously tested on a sample of 446 students out...

Full description

Saved in:
Bibliographic Details
Main Authors: Usman, Umar, Mohd Mokhtar, Sany Sanuri
Format: Article
Language:English
Published: Medwell Journals 2016
Subjects:
Online Access:http://repo.uum.edu.my/21287/1/IBM%2010%2012%202016%202490%202502.pdf
http://repo.uum.edu.my/21287/
https://www.medwelljournals.com/abstract/?doi=ibm.2016.2490.2502
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items