Saidin, Z. H. (2016). Automotive after-sales service quality attributes and customer loyalty: An empirical study of Malaysian national carmakers. Malaysian Academy of SME & Entrepreneurship Development (MASMED), Universiti Teknologi MARA.
Chicago Style CitationSaidin, Zainil Hanim. Automotive After-sales Service Quality Attributes and Customer Loyalty: An Empirical Study of Malaysian National Carmakers. Malaysian Academy of SME & Entrepreneurship Development (MASMED), Universiti Teknologi MARA, 2016.
MLA CitationSaidin, Zainil Hanim. Automotive After-sales Service Quality Attributes and Customer Loyalty: An Empirical Study of Malaysian National Carmakers. Malaysian Academy of SME & Entrepreneurship Development (MASMED), Universiti Teknologi MARA, 2016.